FREQUENTLY ASKED QUESTIONS

  • WHAT IS INCLUDED WITH YOUR EGG? EVERY CERAMIC BGE INCLUES , FIREBOX,NEW & IMPROVED FIRE RING AND FIRE GRATE, STEEL COOKING GRID, CONVEGGTOR, REGGULATOR . TEL-TRUE THERMOMETER DOME GAUGE AND STANDARD SHIPPING (KERBSIDE DELIVERY TO MAINLAND UK, SURCHARGES TO OTHER AREAS MAY APPLY)

  • WHAT IS A CONVEGGTOR? A conveggtor is a ceramic plate with 3 legs that turns the bge from a bbq grill into a convector oven, it enables the air to move up and around the dome creating an oven like environment.

  • HOW IS THE TEMPERATURE CONTROLLED ON THE EGG?TEMPERATURE CONTROL DOES TAKE PATIENCE AND PRACTICE. THERE ARE 2 VENTS ON THE BGE, BOTH WHICH MUST WORK TOGETHER. THE FURTHER OPEN THE 2 VENTS ARE , THE HOTTER THE TEMPERATURE WILL BE. TO INCREASE THE TEMPERATURE THE VENTS SHOULD BE OPENED MILLAMETERS AT A TIME , IT IS EASIER TO INCREASE THAN REDUCE THE TEMPERATURE.

  • HOW QUICK WILL I GET MY BIG GREEN EGG? THE CURRENT LEAD TIME IS 1-2 WEEKS - YOU CAN SPECIFY A DELIVERY DATE BUT PLEASE ENSURE IT IS OUTSIDE OF THE 1-2 WEEK LEAD TIME.

  • WHAT IS A WHITE GLOVE DELIVERY?A WHITE GLOVE DELIVERY IS A TEAM OF 2 PEOPLE THAT WILL DELIVER , ASSEMBLE AND GIVE YOU A QUICK EXPLANATION OF YOUR BGE. LEAD TIME ON THESE DELIVERIES IS 2-3 WEEKS AND COST BETWEEN £180-£250.

  • WHAT IS AN EGGSPANDER KIT? THIS KIT ALLOWS YOU UTILISE THE FULL EGG SPACE OF THE EGG DOME, YOU CAN USE THE DIFFERENT LEVELS TO ADD VEG, POTATOS ETC AND COOK AN ENTIRE SUNDAY ROAST, ENABLING YOU TO MOVE ALL THE DIFFERENT ACCOMPANIMENTS AROUND.